Access exclusive travel research, data insights, and surveys
Online Travel
Some parts of Expedia Group took a hit during its recently completed tech migration, and now the new CEO is focused on rebuilding and more.
Justin Dawes | 2 days ago
Did Ariane Gorin's strategy changes speed Peter Kern's departure from the Expedia Group board?
Dennis Schaal | 1 week ago
Expedia's B2B business has penetrated international markets through partnerships that its consumer businesses have been unable to reach. Competitors are watching and are trying a similar tack.
Dennis Schaal | 2 weeks ago
Ariane Gorin is not going to be a Peter Kern clone in her new role as Expedia Group CEO. Among her first acts was to pause the international rollout of the Group's One Key loyalty program.
Dennis Schaal | 1 month ago
There will clearly be more pruning to come as Expedia Group expands its One Key loyalty program to Europe, and takes hard looks at its brands and operations in countries around the world.
Dennis Schaal | 3 months ago
Expedia can't compete with TikTok or Instagram in audience numbers, so we'll see how much traction Travel Shops can gain.
Dennis Schaal | 4 months ago
Expedia Group's new CEO, Ariane Gorin, wants to build a great product and accelerate growth. The rest would take care of itself.
No one ever said revamping the nuts, bolts and servers of a sprawling Expedia Group would be easy. How 2024 plays out will say a lot about whether all that toil was worth it.
Expedia provided a different explanation as to the cause of its global outages after we presented the company with a different account.
Dennis Schaal | 5 months ago
Expedia Group websites from the U.S. mainland to Puerto Rico, India and Dubai were experiencing outages.