Skift Take
The letter is the latest in a contentious back-and-forth between Delta, CrowdStrike and Microsoft.
Microsoft believes Delta has not “modernized its IT infrastructure,” which resulted in a five day-long meltdown for the carrier.
The tech company also said that its team had reached out to Delta multiple times to offer assistance for the meltdown, but the airline turned down its help.
Microsoft CEO Satya Nadella also contacted Delta CEO Ed Bastian, but he didn’t respond, according to a letter Microsoft’s lawyer sent to Delta on Tuesday.
T