Skift Take
The Transportation Department said ongoing flight disruptions and reports of customer service issues prompted it to investigate Delta as the carrier’s meltdown enters its fifth day.
The Department of Transportation announced Tuesday that it is launching an investigation into Delta Air Lines as the carrier struggles to recover from a meltdown that has led it to cancel thousands of flights.
Delta’s disruptions were spurred by a CrowdStrike outage that occurred last week. The outage caused airlines all over the world to cancel thousands of flights July 19. However, other carriers quickly recovered from the outage.
Now, Delta enters its fifth day of disruptions, tallyin