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Hotels

How Choice Hotels Is Elevating Its Upper Upscale Brand Offerings

Choice Hotels has revamped Radisson and Radisson Blu to further solidify its position in the upscale hotel market. The goal? Appeal to a new generation of travelers while honoring its 115-year-old heritage.

How Choice Hotels Is Elevating Its Upper Upscale Brand Offerings
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Tourism

Inside Red Sea Global’s Mission to Welcome All

While many developers view disability access as a regulatory requirement, Red Sea Global is tapping into its economic and social potential by creating inclusive experiences to capture a growing market.

Inside Red Sea Global’s Mission to Welcome All
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Airlines

Enhancing Customer Service With the Best of AI and Human Empathy

Delivering seamless digital interactions across every touchpoint is more critical than ever in today’s travel landscape, especially during major travel disruptions. Using AI tools behind the scenes can help travel brands enhance — not replace — human talent and personal empathy.

Enhancing Customer Service With the Best of AI and Human Empathy
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Experiences

Q&A: iSeatz Founder and CEO on the Future of Travel Loyalty

The travel loyalty landscape is shifting toward lifestyle rewards that prioritize experiences and personalized benefits over traditional points and miles. For 25 years, iSeatz has been at the forefront of this transformation.

Q&A: iSeatz Founder and CEO on the Future of Travel Loyalty
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Hotels

How Procurement Enhances the Employee Experience in Hospitality

As hospitality procurement leaders become increasingly important strategic partners, advanced technologies can help procurement teams tackle industry complexity, increase efficiency, and deliver measurable value back to the business.

How Procurement Enhances the Employee Experience in Hospitality
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Tourism

Inside AlUla’s Strategy to Build a Tourism Destination with Sustainable Growth

Known as the crown jewel of Saudi tourism, AlUla is building a "light-touch tourism" model that focuses on cultural preservation to attract travelers interested in authentic experiences while capping visitor numbers to preserve its unique landscape.

Inside AlUla’s Strategy to Build a Tourism Destination with Sustainable Growth
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Experiences

Q&A: The Hidden Element Transforming Tourism in Saudi Arabia

Helicopters are quietly transforming the travel industry in Saudi Arabia by facilitating infrastructure development, managing transport for high-profile events, and ensuring medical safety.

Q&A: The Hidden Element Transforming Tourism in Saudi Arabia
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Airlines

Unlocking the Power of AI Innovation in Airline Retailing

As travelers seek more customizable options, airline retailing is modernizing to offer AI-powered ancillary offer management. This shift enhances the passenger experience and provides airlines with new revenue streams through targeted and personalized offerings.

Unlocking the Power of AI Innovation in Airline Retailing
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Tourism

Q&A: Inside Abu Dhabi’s Newly Announced Tourism Strategy 2030

Abu Dhabi's new tourism strategy aims high with targeted investments to boost visitor numbers and solidify its position as a top global travel destination.

Q&A: Inside Abu Dhabi’s Newly Announced Tourism Strategy 2030
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Experiences

Why Saudi Tourism’s Future Depends on Strong Private Sector Partnerships

As Saudi Arabia raises its tourism targets, its DMOs must integrate a diverse travel ecosystem to deliver its ambitious vision. Establishing long-term public-private partnerships is one strategy needed to achieve these goals.

Why Saudi Tourism’s Future Depends on Strong Private Sector Partnerships

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