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Articles tagged “airport lounges”

Online Travel

Capital One Travel Takes On Rival Banks With 10x Rewards for Luxury Hotels

Capital One Travel's 10x rewards for bookings in its soon-to-be-launched luxury hotel collection is a statement as banks dig deeper into travel: We are going to be a player.

Dennis Schaal | 2 years ago

Capital One Travel Takes On Rival Banks With 10x Rewards for Luxury Hotels

News Blog

Indian Airport Lounge Aggregator DreamFolks Hopes to Open IPO on August 24

India-based airport lounge services aggregator, DreamFolks Services, will be launching its initial public offering in India on August 24.  DreamFolks Services, through its asset-light business model, integrates global card players, credit card and debit card issuers with airlines and various airport lounge operators. The company also manages loyalty programmes for airlines. Starting out as an agrregator…

Peden Doma Bhutia | 2 years ago

Business Travel

Business Traveler Loyalty on Flights Up for Grabs Coming Out of Pandemic

Whether it is hotels offering sporadic housekeeping or over-overcrowded airport lounges, service levels across the travel industry have plummeted coming out of the pandemic. Loyalty indeed is under severe pressure.

Dennis Schaal | 3 years ago

Business Traveler Loyalty on Flights Up for Grabs Coming Out of Pandemic

Business Travel

Las Vegas Emerging This Fall as the Hottest Corporate Travel Destination Despite Variant Worries

The city is in tune with the pandemic protocol: after the tourists, next come the business travelers. Las Vegas is edging towards recovery, but Delta variant concerns may spoil the party yet.

Matthew Parsons, Skift | 3 years ago

Las Vegas Emerging This Fall as the Hottest Corporate Travel Destination Despite Variant Worries

Business Travel

Airport Lounges Prep for the Return of a Healthier Breed of Business Traveler

This could be a long-term shift in behavior, but don't rule out more corks popping if international corporate travel, and all its paid-for perks, fully bounces back.

Matthew Parsons, Skift | 3 years ago

Airport Lounges Prep for the Return of a Healthier Breed of Business Traveler

Airlines

Redoing the Airport Lounge Business for Post-Covid

Traveling can be nerve-racking and airline lounges have traditionally provided a place of respite for weary travelers. As the pandemic recovery continues and lounges are reopening, this is the time to add a dose of safety, healthy good food and innovations to win passengers back.

Ruthy Muñoz, Skift | 3 years ago

Redoing the Airport Lounge Business for Post-Covid
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Airlines

Keeping up with Customer Needs as the Traveler Journey Evolves

Enhancing the traveler journey with the right combination of contactless digital experiences, socially distanced service touchpoints, and personalized information and offers can help return us to a time when the travel journey is just as enjoyable as the destination.

Collinson + Skift | 4 years ago

Keeping up with Customer Needs as the Traveler Journey Evolves
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SkiftX

Executive Q&A: Meeting the Challenges of Travel’s Most Transformative Era

Before Covid-19 hit, airports and airlines were boosting customer satisfaction by investing heavily in new services and innovative dining and retail experiences. Now, at a time when travelers are understandably cautious about returning to the skies, customer experience is more important than ever in helping to raise traveler confidence and ensure global travel’s long-term recovery.

Collinson + Skift | 4 years ago

Executive Q&A: Meeting the Challenges of Travel’s Most Transformative Era

Coronavirus

Airports Look to Tech to Ensure Social Distancing of Flyers

Mind the gap.

Sean O'Neill, Skift | 4 years ago

Hotels

Designing a Better Airline Lounge Experience

Despite the investment and focus on lounges to compete for and retain premium passengers, there's a lot of thinking left on the table. Here are some simple fixes to design a better experience on the ground.

Colin Nagy, Skift | 5 years ago

Designing a Better Airline Lounge Experience