Articles tagged “guest experience”

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Travel Technology

New Report: How Hoteliers Can Navigate the Complex B2B Tech Ecosystem

How can hoteliers choose the right tech partnerships amid a plethora of options? A new study from ZS and the American Hotel and Lodging Association (AHLA) provides insights on how to select partnerships strategically and make informed tech investments that achieve results.

ZS + Skift | 2 weeks ago

New Report: How Hoteliers Can Navigate the Complex B2B Tech Ecosystem
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Hotels

Anantara’s Urban Shift Signals Minor Hotels’ Luxury Ambitions in Europe

Minor Hotels is transforming its Anantara brand, spreading its traditional resort-focused roots in Asia, and growing an urban luxury hotel portfolio in Europe.

Minor Hotels + Skift | 2 weeks ago

Anantara’s Urban Shift Signals Minor Hotels’ Luxury Ambitions in Europe
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Hotels

Q&A: How Hotels Can Increase Total Revenue by Personalizing the Guest Experience

To remain competitive and optimize revenue, hoteliers need to think like retailers and shift their focus from filing rooms to providing unique guest experiences. True hospitality is about more than just providing a place to stay.

Sabre Hospitality + Skift | 3 months ago

Q&A: How Hotels Can Increase Total Revenue by Personalizing the Guest Experience

Hotels

The Science of Sleep. How the Travel Industry is Cashing in on Tourism’s Latest Obsession

Gen Z has made boasting about good sleep its most recent flex. And the travel sector has followed suit, using science to cater to vacationers of all ages looking to get some precious shut-eye.

Sarah Kopit | 5 months ago

The Science of Sleep. How the Travel Industry is Cashing in on Tourism’s Latest Obsession

Hotels

Hilton to Enable Guest Requests by Text at All Hotels

Good news for anyone who dislikes talking to hotel staff about service requests. But let's hope that hotel companies don't abuse the privilege and have AI spamming guests with messages throughout a stay.

Sean O'Neill | 8 months ago

Hilton to Enable Guest Requests by Text at All Hotels

News Blog

IDEAS: Moxy Hotels Are Using the Stars to Help You Plan Your Next Trip

Moxy Hotels has partnered with digital astrology platform Sanctuary to provide users with personalized travel recommendations based on the stars. Credit: Moxy Hotels Using astrocartography - a form of locational astrology - Sanctuary users will now receive free personalized travel recommendations that will focus on the date and location of travel, which are then matched…

Adam Stacey | 8 months ago

Hotels

Rooted in Design: Creating a Sense of Place

In episode ten of the Skift Ideas Podcast, Colin Nagy is joined by Ho Ren Yung of Banyan Group for a conversation around crafting spaces and experiences that seamlessly blend luxury, sustainability and wellbeing to shape an unparalleled guest experience.

Skift | 8 months ago

Rooted in Design: Creating a Sense of Place

News Blog

IDEAS: Spotify and Delta Explore Culture and Creativity With New Video Series

Spotify and Delta Air Lines have launched a new video series as part of their on-going partnership. The content - which is being coined as a new social docu-series - will follow creatives as they travel to a twin city that shares similar cultural and historical identities, where they will be hosted by local artists…

Adam Stacey | 8 months ago

News Blog

IDEAS: Emirates Expands Vegan Catering Options on Flights

Emirates is set to introduce a selection of new vegan dishes onboard its aircraft and at lounges later this year, due to a 40% increase in customer demand for plant-based meals.  Credit: Emirates The carrier saw over 450,000 plant-based meals served onboard in 2023 - an increase from 280,000 in 2022 - with the biggest…

Adam Stacey | 9 months ago

News Blog

IDEAS: Korean Air’s New In-Flight Safety Video Stars Virtual Humans

Korean Air has released a new in-flight safety video starring virtual humans. Credit: Korean Air The new video, which takes place in the virtual ‘Korean Air Safety Lounge’ sees ‘Rina’ - a virtual human donning a Korean Air Flight Attendant uniform - giving the safety demonstration to a host of virtual passengers. The video covers…

Adam Stacey | 9 months ago