Luxury

This comprehensive archive offers the latest insights, trends, and developments in the luxury travel industry, tailored specifically for professionals and stakeholders in the field. Featuring in-depth analysis and updates on hotels, tours, airlines, and cruise lines, the news stories in this collection provide essential information for those seeking to stay ahead in this rapidly-evolving market.

Luxury

The Customer Isn’t Always Right: Hotels Need to Crack Down on Bad Behavior

Hotels have become too servile, letting badly behaved guests ruin carefully crafted experiences. They need to take notes from the Hôtel du Cap, where standards and behavior are gently enforced for the benefit of all.

The Customer Isn’t Always Right: Hotels Need to Crack Down on Bad Behavior

Hotels

Michelin Awards More U.S. Luxury Hotels New Key Ratings and Adds Canada and Mexico

It's notable how many of Michelin's favorite hotels are independently owned and run. Hard to find any properties run by the largest hotel groups on its lists.

Michelin Awards More U.S. Luxury Hotels New Key Ratings and Adds Canada and Mexico

Airlines

First Class Fiasco: Swiss Adds Metal Weights to Rebalance Premium-Heavy Planes

Airlines are obsessive about reducing weight to keep fuel costs down and bolster environmental credentials. This decision from Swiss will not have come lightly.

First Class Fiasco: Swiss Adds Metal Weights to Rebalance Premium-Heavy Planes

Hotels

The Biggest Innovators in Travel and Hospitality: Summer 2024

The most inspiring trends we’ve picked up on have nothing to do with hyper-glitz. There’s a lot happening right now from visionaries executing with integrity. 

The Biggest Innovators in Travel and Hospitality: Summer 2024

Hotels

Hilton Revamps Luxury Travel Advisor Program, Adds Concierge Desk and Perks

Just about every hotel brand is trying to target luxury, and Hilton’s no different. Its approach with this move is strengthening relationships with influential travel advisors.

Hilton Revamps Luxury Travel Advisor Program, Adds Concierge Desk and Perks

Luxury

Can Today’s Generation of Leaders Evolve Luxury Hotels?

Jannes Sorensen thinks the key to unlocking the future of luxury hospitality lies in the skillsets of its leaders: and it requires a new curriculum and “whole person” approach to do it.

Can Today’s Generation of Leaders Evolve Luxury Hotels?

Airlines

Why Doesn’t Turkish Airlines Have Premium Economy? We Ask the Chairman

Speaking to Skift, Turkish Airlines chairman Ahmet Bolat explains why he is comfortable defying the direction of travel at most other long-haul airlines.

Why Doesn’t Turkish Airlines Have Premium Economy? We Ask the Chairman

Airlines

Qatar Airways CEO to See First Class Suite Prototype Thursday But Warns of Delays

Speaking to Skift, Badr Mohammed Al-Meer said supply chain and regulatory hurdles could hinder the speed of the first class roll-out.

Qatar Airways CEO to See First Class Suite Prototype Thursday But Warns of Delays

Hotels

Hyatt Pursues Standard Hotels: What’s Behind the Luxury Lifestyle Play

Hyatt sees adding luxury lifestyle hotels like Standard Hotels as creating a virtuous cycle of growth in its loyalty program and pipeline.

Hyatt Pursues Standard Hotels: What’s Behind the Luxury Lifestyle Play

Luxury

AI vs. Travel Advisors: When Humans Win

Chatbots are relying on 20 years of bad travel writing, while travel advisors can be a real source of truth.

AI vs. Travel Advisors: When Humans Win