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United Airlines News

The latest news and analysis of United Airlines, including breaking news, executive interviews, earnings coverage, and analysis of its competitors.

Airlines

American Airlines and United to face multi-billion dollar lawsuit claiming 9/11 negligence

Those who advocate for the return of private airport security should take note: At the core of the case is culpability of the airline-led airport security that existed prior to the formation of the TSA.

Airlines

United launches new ad campaign boasting award seat availability

United’s new ad appeals to the growing number of fliers with few mileage points that hope to snag a free seat. But fliers should be aware that the claim is based on a single survey and only stands up when compared to U.S. carriers.

Airlines

United will fly the new Dreamliner 787 for the first time on November 4

The Boeing aircraft, which promises bigger windows and more space, has been highly anticipated by the aviation industry, but is sure to also be welcomed by passengers who’ve grown accustomed to aging planes.

United will fly the new Dreamliner 787 for the first time on November 4

Airlines

United explains Tuesday’s outage: Trouble with hardware

It must be a relief -- of sorts -- for United that the failure wasn't the result of more technical snafus that were a result of its merger with Continental.

Airlines

United’s global systems failure causing major flight delays

Expect major delays for travelers this evening as back ups at major airports around the U.S. are compounded by existing re-scheduling because of tropical-storm-turned-hurricane Isaac.

United’s global systems failure causing major flight delays

Airlines

No one will be happy about United’s new plan to shrink seat size

Thin padding and less arm room will soon compete with leg room to top passengers' list of flight grievances as United introduces slimmer seats designed to squeeze 6 additional passengers onboard.

Airlines

United Airlines joins three other airlines in support of sustainable biofuels

This group of airlines is working towards the commercialization of aviation biofuels, which reduce greenhouse gas emissions by 10%, but it will need government support to offset costs of this expensive alternative.

Airlines

More outsourcing from United Airlines: This time it’s pets

What United saves on outsourcing service to third-parties will likely need to be spent on a PR blitz this month. First they lose a child, then they deliver a near-death dog.

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What adults can learn about unaccompanied minors from United Airlines’ blundering

Southwest stands out from its competitors for not off-loading the responsibility of watching after minors to third-party contractors.

Airlines

United viral criticism builds after news spreads of an ignored unaccompanied minor

This highlights problems in United's unaccompanied minor services and the efficiency of their customer service; however, it also gives the airline a chance to shine if it steps up with a stellar response and service improvements.